The Contrast Garden Sdn BhdRegistration No.: 201901046246 (1355576-V)Level 2, Rooftop The Row, 64 Jalan Doraisamy, Chow Kit, 50300 Kuala Lumpur, MalaysiaLast updated: April 2026
1. INTRODUCTION
This Privacy Notice explains how The Contrast Garden Sdn Bhd ("The Contrast Garden", "we", "us", "our") collects, uses, stores and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.By using our website or services, you consent to the collection and use of your personal data as described in this notice.
2. WHAT PERSONAL DATA WE COLLECT
We may collect the following personal data:- Full name- Email address- Phone number- Payment information (credit/debit card details processed securely via Stripe)- Booking history and session preferences- Health information you voluntarily provide relevant to participation in our sessions- Website usage data collected via cookies, Google Analytics, Google Ads and Meta Pixel
3. HOW WE COLLECT YOUR DATA
We collect personal data through the following means:- When you make a booking online or in person- When you purchase a package or membership- When you contact us via WhatsApp, email or any other channel- When you subscribe to our mailing list- Automatically through cookies and tracking technologies when you visit our website
4. HOW WE USE YOUR DATA
We use your personal data for the following purposes:- To process and confirm your bookings- To manage your membership or package- To process payments- To communicate with you about your bookings and our services- To send you marketing communications about our sessions, offers and events (where you have consented)- To improve our website and services through analytics- To serve you relevant advertising on Meta platforms (Facebook and Instagram) and Google- To comply with our legal obligations
5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses the following tracking technologies:- Google Analytics (via Google Tag Manager) — to analyse website traffic and user behaviour- Google Ads — to measure the effectiveness of our advertising campaigns- Meta Pixel — to measure conversions from Facebook and Instagram advertising and to serve you relevant adsYou can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.By continuing to use our website you consent to the use of these tracking technologies.
6. MARKETING COMMUNICATIONS
6.1 We may send you marketing communications about our services, promotions and events if you have provided your consent.
6.2 All marketing is directed at users within Malaysia only.
6.3 You may opt out of marketing communications at any time by contacting us at patrick@thecontrastgarden.com or by clicking the unsubscribe link in any email we send you.
7. WHO WE SHARE YOUR DATA WITH
We do not sell your personal data to third parties. We may share your data with:- Stripe — for payment processing- Google — for analytics and advertising- Meta (Facebook/Instagram) — for advertising and retargeting- Our booking platform provider — for session management- Law enforcement or regulatory authorities where required by Malaysian lawAll third party processors are required to handle your data securely and in accordance with applicable data protection law.
8. DATA RETENTION
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Booking and payment records are retained for a minimum of 7 years in accordance with Malaysian tax and accounting requirements.
9. YOUR RIGHTS UNDER THE PDPA
Under the Personal Data Protection Act 2010, you have the right to:- Access the personal data we hold about you- Correct any inaccurate or incomplete personal data- Withdraw your consent to the processing of your personal data at any time- Request that we cease processing your data for direct marketing purposesTo exercise any of these rights please contact us using the details below.
10. DATA SECURITYWe take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Payment data is processed securely via Stripe and is never stored on our systems.
11. CHANGES TO THIS PRIVACY NOTICEWe may update this Privacy Notice from time to time. Any changes will be posted on our website with an updated date. We encourage you to review this notice periodically.
12. CONTACTIf you have any questions about this Privacy Notice or how we handle your personal data please contact us at: The Contrast Garden Sdn BhdLevel 2, Rooftop The Row, 64 Jalan Doraisamy, Chow Kit, 50300 Kuala Lumpur